Ahmed Eltawil's Blog

What does today’s software lack?

Posted on: March 30, 2008

What gets people’s attention in the beginning is the interface and the overall look and feel of any software (either a client or web application). But after that first impression, what comes next? Does the experience end there?

Currently most software development companies focus on a couple of areas which includes the application’s features and ease of use. But what’s unfortunate is that’s where the development ends. And once a user gets used to the software’s interface and features, the wow factor ends. So what’s missing here? How can the software development companies keep that wow factor and make users coming back for their products and not just that but also keep the company name in their minds?

What software lacks is the seamless and fluid interaction between the user and the software.

Applications needs to reflect what people experience in real life in order for the user to feel connected to it. For instance, when you change a view on a current window by clicking on a different tab, the window immediately changes and gives you the options available for tab selected without giving the user the feel that he/she are changing views. Now in real life, when a person wants to look at another direction he moves his head from one position to another. We need to implement what happens during that head movement into our software. Therefore, when changing views to another tab, for instance, we can slide the window from one side to another.

What we need is proper transitioning from any instance to another.

Windows Vista has added a couple of these transitions into the operating system (minimizing and restoring a window, tabbing or switching between open windows/applications, opening and closing windows/applications). But it still doesn’t cover all aspects of the operating system’s core functions especially when you open up certain options like the Display Properties or the Mouse Properties under the Control Panel.

When it comes to human interaction with computers, it deserves to pay a lot attention to what humans naturally want to see or experiencein real life.

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